Privacy Policy

Last updated: November 2024

1. Introduction

Pender & Oak Media ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our websites, applications, and services (collectively, the "Services").

2. Information We Collect

We may collect personal information in the following ways:

• Information You Provide: Contact information (name, email, phone number), company details, project information, and any other data you voluntarily provide through forms or communications.
• Automatically Collected Information: When you visit our website, we may automatically collect information such as your IP address, browser type, pages visited, time and date of visit, and referring website through cookies and similar technologies.
• Third-Party Information: We may receive information about you from third parties, business partners, or publicly available sources.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and improving our Services
• Responding to your inquiries and requests
• Sending marketing communications and updates (with your consent)
• Analyzing website usage and performance
• Preventing fraud and ensuring security
• Complying with legal obligations
• Creating aggregated, anonymized data for business purposes

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers and vendors who assist us in operating our website and conducting business
• Business partners with your consent
• Law enforcement or government agencies when required by law
• As part of a merger, acquisition, or business transfer

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your information in a portable format

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party services before providing personal information.

9. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, which may have different data protection laws than your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our Services following the posting of changes constitutes your acceptance of those changes.